Privacy policy

Privacy Policy

The British Geological Survey is committed to protecting your privacy on-line. We will treat any personal information that you provide to us, or that we obtain from you, in accordance with the provisions of the current UK Data Protection legislation. This Privacy Policy sets out the way we deal with personal information.

Your personal information will be held by the British Geological Survey

We collect information about you for two reasons: firstly, to process your order and second, to provide you with the best possible service. Any information obtained via this web site, or any other web site controlled by the British Geological Survey, will be held by the:

British Geological Survey
Environmental Science Centre
NG12 5GG
United Kingdom

We will not provide it to any third parties without your permission unless we are required, by law, to do so.

What personal information do we obtain and how do we obtain it?

When you request a particular service or offering, we ask you to provide the personal information that we require in order to provide the service or offering to you in accordance with our usual operating procedures and quality standards. This personal information includes your name, address, telephone number, fax number or e-mail address.

What use do we make of personal information?

We do not sell, trade or rent your information to other parties. Your personal information will be used only for the purposes of communicating with you in relation to our products and services, or for system administration of the web server.

We will not use the personal information you supply to us via the Online Shop for marketing purposes.

How do we protect your personal information?

We use all reasonable endeavours to protect personal information from loss, misuse or alteration, and have appropriate security measures in place to assist us to do so. Only authorised employees, who are under appropriate confidentiality obligations, will have access to your personal information. However, (where applicable) you will be responsible for, and must take all due care to protect, any user ID or password that we have provided or may, in the future, provide for your use on our web sites. We use cookies to track your order while you use the BGS Online Shop; however, once your order is complete, the cookie is deleted it is not stored on our server or your browser.

How can you amend your personal information, or ask us to remove it?

You can request this at any time by e-mailing us at

Information about us and this policy

BGS is an institute of the UKRI, a corporate body set up in UK law. Please see the UKRI Privacy notice here